Services

Service Level Agreements

Choosing a service provider is never easy and it seems to be risky when your business is at stake. We know that the availability of your IT Infrastructure is of utmost importance and entrusting your business activities to IBS is something that we take seriously. That’s why we have built the IT industry’s most aggressive Service Level Agreement (SLA) to cover the multiple components that keep your IT Infrastructure up and running.

IBS’ SLA is a contract between you, the customer, and IBS. It defines the terms of our responsibility and the guaranty if our responsibilities are not met. We want our customers to feel at ease with their decision to move their responsibilities to IBS, and knowing that Thechbridge takes your IT Infrastructure uptime as seriously as you do is imperative. You get the support services and priority you need depending on the criticality of your business with response times as low as 24x7x1 hrs.

 

Health Check Service

Investing in software implementation is a significant commitment, one that should continually benefit your organization over the long term. However, it’s not uncommon for systems to stagnate after their initial implementation, particularly if they were put in place several years ago. As your business grows and evolves, it’s essential for your critical solutions, such as your ERP system, to evolve with you. If you’re uncertain about whether your software is optimized to meet your evolving business needs, We offers an Implementation Health Check.

Our Implementation Health Check reveals how you’re currently utilizing your system and uncovers untapped functionalities that could bring added value to your operations. We also identify any modules or settings that might be misconfigured.

Ironbridge Systems Pvt. Ltd. (IBS), your Microsoft partner, to ensure your ERP system delivers maximum value. Through our Implementation Health Check, we’ll provide insights, feedback, and issue resolutions for your solution. This comprehensive assessment not only helps you make the most of your system but also identifies and rectifies security issues, reducing the risks and costs associated with your solution. Additionally, we’ll advise you on the latest solution components to enhance your existing setup.

Consulting Services

IBS provides professional IT consulting services and solutions that help organizations generate competitive value by leveraging the power of technology. Through creation of new solutions and support of existing implementations, we work with clients to identify and realize opportunities to increase their return on investment, improve productivity, and enhance their relationships with customers, employees and partners.

IBS offers depth of expertise in multiple industries and our services span a breadth of platforms, devices and networks. We combine consulting skills with high quality technical expertise to help clients achieve the best possible solution to their IT challenges.

IBS offers consultancy at many levels ranging from simple advice for the design of a complete system, including Hardware, software solutions, networking solutions, security solutions, to system upgrade, system migration and integration. Combined with our other services, we can create a complete package tailored to your needs and all this is from one source you know you can trust.

Training Services

IBS provides learning opportunities on many of the management and technology applications and tools that affect our work and lives. Our goal is to facilitate teaching and learning with technology to enhance the productivity and efficiency of IT Departments work force, as well as to provide professional and personal development opportunities to faculty, and staff.

IBS brings together a highly dedicated team of leading edge technologies and Project Management professionals to provide systems and solutions for high end IT & engineering projects.

IBS provides learning opportunities on many of the management and technology applications and tools that affect our work and lives. Our goal is to facilitate teaching and learning with technology to enhance the productivity and efficiency of IT Departments work force, as well as to provide professional and personal development opportunities to faculty, and staff.

IBS brings together a highly dedicated team of leading edge technologies and Project Management professionals to provide systems and solutions for high end IT & engineering projects.